Regular Orders Orders can be cancelled only before fulfillment. Once packed or shipped, cancellation is not possible.
To request cancellation: Email contact@syessa.com or text (201) 406-5944 or call immediately after placing your order.
We fulfill most orders same day or next business day.
Subscription Orders Cancel at least 24 hours before your next billing date. See full Subscription Cancellation Policy for details.
After Shipment Once shipped, orders cannot be cancelled. You may request a return under our Refund Policy if the item is sealed and unopened within 30 days.
Refunds on Cancellations Approved cancellations before fulfillment receive a full refund within 5–7 business days to the original payment method.